Nickelback Fan Club::help

Browser Requirements This site works best with Internet Explorer 5.x or above, Netscape 4.79, 6.2 or above, and the latest version of AOL.

Download the latest version of Internet Explorer here: http://www.microsoft.com/windows/ie/default.asp

Download the latest version of Netscape here: http://channels.netscape.com/ns/browsers/default.jsp

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Network Congestion

Due to the amount of traffic we receive, you may occasionally encounter some network lags or problems logging on to the Nickelback fan club. If you find that you cannot enter the web site, but you have done so successfully in the past, please continue to try as the number of users is in constant flux. If, after repeated attempts to log on, you still can’t get in, please contact Customer Service.

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Sessions

For your security, we have set your Session to expire when you close your browser window. Please remember that content is constantly being updated so it is a good idea to refresh or reload pages each time you visit the Nickelback fan club. AOL users, please be advised that the servers that AOL routes their users to will cache the Nickelback fan club and all other websites for up 72 hours. Also, for those of you who share a computer, but have different memberships, one user must log off before the next member enters the site.

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Cookies

In order to enter the Nickelback fan club, your browser must be configured to accept cookies. By default, most browsers are set-up correctly; however should you encounter errors when attempting to navigate the site, just follow these directions to set up cookies on your browser.

Internet Explorer 5 Users

From your browser window click on the “Tools” menu at the top of the browser, scroll down and highlight the “Internet Options” menu item. This will bring up a dialog box with a number of tab buttons at the top. Click on the “Security” tab. Select “Internet” content zone. If “Security level for this zone” has a slider, then set it to “Medium”, or if not click the “Custom Level” button, and scroll down within the window until you’ve reached the “Cookies” section. Click the “Allow per-session Cookies (not stored)” option. Set this to “Enable” and then click on the OK button to accept the change and close the dialog box. Cookies should now be enabled.

Internet Explorer 6 Users

From your browser window click on the “Tools” menu at the top of the browser, scroll down and highlight the “Internet Options” menu item. This will bring up a dialog box with a number of tab buttons at the top. Click on the “Privacy” tab. Move the slider so it is NOT set to “Block all cookies”. Click the “Advanced” button and check “Override automatic cookie handling”. Check “Always allow session cookies” and click on the OK button. Click the OK button that now is in focus to accept the change and close the dialog box. Cookies should now be enabled.

Netscape 4 Users

From your browser window click on the “Edit” menu at the top of the browser, scroll down and highlight the “Preferences” menu item. This will bring up a dialog box with a menu cascading down the left hand side of the window. Click on the “Advanced” menu option. In the right hand side of the dialog box click the “Always Accept Cookies” option and then click on the “OK” button to accept the change and close the dialog box. Cookies should now be enabled.

Netscape 6 Users

From your browser window click on the “Edit” menu at the top of the browser, scroll down and highlight the “Preferences” menu item. This will bring up a dialog box with a menu cascading down the left hand side of the window. Click on the “Privacy and Security” menu option. This should expand the menu. Click on the “Cookies” menu option. In the right hand side of the dialog box click the “Enable all cookies” option and then click on the OK button to accept the change and close the dialog box. Cookies should now be enabled.

AOL Users

From your AOL menu, click on the “Settings” menu, scroll down and highlight the “Preferences” menu item. This will bring up the “Preferences” window. Click on the “Internet Properties (WWW)” hyperlink. This should open a new dialog box. Click on the “Privacy” tab. Move the slider so it is NOT set to “Block all cookies”. Click the “Advanced” button and check “Override automatic cookie handling”. Check “Always allow session cookies” and click on the OK button. Click the OK button that now is in focus to accept the change and close the dialog box. Cookies should now be enabled.

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Pop-up Windows

The Nickelback fan club uses pop-up windows to enhance your online experience. Please turn off any software that disables such windows, so that you will be able to take advantage of all the features of the club.

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Plug-Ins

In addition to cookies this site makes extensive use of plug-ins. Installing these browser add-ons will allow you to experience all of the multimedia the Nickelback fan club has to offer including streaming audio and video.

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