Nickelbackfanclub.com > Help

    Billing

    • Question: Does my Membership Automatically renew?
    • Answer: Yes. Your membership will be automatically renewed and your credit card charged on the one year anniversary of your sign-up date. If you do not wish to be automatically renewed, you may visit your User Profile and click on “Disable Autorenew”.
    • Question: How can I check when my next billing date is?
    • Answer: Your next billing date can be found in your User Profile.
    • Question: Why do I have to pay a membership fee when so much Internet content is free?
    • Answer: The Internet is full of free content, and much of the information on Nickelback Fan Club is free as well, such as schedules, certain news stories or press releases, artist information, etc. The Nickelback Fan Club’s annual membership fee is not a charge for a ‘website’ but rather a subscription for an ‘online fan club’ which offers interviews, behind-the-scenes videos and stories, webcasts, and other unique privileges. Fees help cover the cost of production, design, staffing, technology and other resources needed to bring the content to you through the Internet. Thousands of fans have found membership to be an experience worth their investment; but just like any product or service, membership is a choice you can make to enhance your experience as a fan or you can decide only to access the free content with no financial obligation. The choice is yours. Whatever you decide, we welcome you to Nickelback Fan Club!
    • Question: Does my Membership Automatically renew?
    • Answer: Yes. Your membership will be automatically renewed and your credit card charged on the one year anniversary of your sign-up date. If you do not wish to be automatically renewed, you may visit your User Profile and click on “Disable Autorenew”.
    • Question: Is it safe to use my credit card?
    • Answer: Yes. To safeguard your credit card information, we use SSL (Secure Socket Layers), the most advanced online security system available for processing online credit card transactions. SSL encrypts all ordering information so that no part of your order, including your name, address and credit card number, can be read in transit by a third party. As a result, your credit card number is safer when you order online through SSL than when you make a credit card purchase in a restaurant or at a physical store location.
    • Question: What are the terms of my membership?
    • Answer: Please click here to learn more about the terms of your membership.
    • Question: Can I pay for my membership with a check or money order?
    • Answer: At this time, the Nickelback Fan Club only accepts payment by credit card for membership dues. For more information about membership costs and benefits, please visit the following link: SIGN UP!
    • Question: How much is a membership?
    • Answer: To learn more about the current memberhship fees for the Nickelback Fan Club, please visit the Sign Up page.
    • Question: Are membership fees charged monthy or yearly?
    • Answer: The membership fees for the fun club are charged to your account only
      ONE time per year. Not monthly.
    • Question: How can I check when my next billing date is?
    • Answer: Your next billing date can be found in your User Profile.
    • Question: Are membership fees charged monthy or yearly?
    • Answer: The membership fees for the fun club are charged to your account only
      ONE time per year. Not monthly.
  • Blogs

    • Question: Do I need to be a member of the Nickelback Fan Club to create my own blog?
    • Answer: Yes. You will need to be a member of the site to create your own Blog.
    • Question: Can I add photos to my blog?
    • Answer: Yes you can. Each time you post to your blog you will have the option to browse for pictures on your hard drive and post them up. Please note: Size limitations are listed below: Size of picture can be no larger than 500k. Dimensions of picture can be no bigger than 800×600.
    • Question: Can non-members post comments to my Blog?
    • Answer: No. Only active members of Nickelback Fan Club can view and post comments to your Blog at this time.
  • Concert Tickets

    • Question: What does ‘Local Time’ mean?
    • Answer: For example, if we say “presales start at 10AM Local Time”, this means that the presale will begin at the identified time in the local time zone where the venue is located. For example: if there is a presale for a concert in New York, it will happen at 10AM Eastern Time, and if there is a presale for a concert in California, that presale will start at 10AM Pacific Time.
    • Question: Will Nickelback announce additional concert dates soon?
    • Answer: If Nickelback decide to announce additional concert dates, we will be sure to post the news on our site and update the official Nickelback tour schedule with date and sale information. Please stay tuned for offical annoucments.
    • Question: What seating areas do you offer Nickelback Fan Club members?
    • Answer: We strive to offer a broad cross-section of available seating to best accommodate all interested fans. Tickets are offered on a first come, first serve basis.
    • Question: Where are Fan Club presale tickets located?
    • Answer: The Fan Club has a reserved amount of tickets on hold for each venue expressly for advance sale to members. Concert promoters have made an effort to select quality seats for special allocation to the Nickelback Fan Club. However, we cannot guarantee the quality or location of these tickets prior to their sale.
    • Question: Is it safe to use my credit card?
    • Answer: Yes. To safeguard your credit card information, we use SSL (Secure Socket Layers), the most advanced online security system available for processing online credit card transactions. SSL encrypts all ordering information so that no part of your order, including your name, address and credit card number, can be read in transit by a third party. As a result, your credit card number is safer when you order online through SSL than when you make a credit card purchase in a restaurant or at a physical store location.
    • Question: Who do I contact about the fulfillment of my presale tickets?
    • Answer: If you bought tickets through the Nickelback Fan Club presale and have an question about your tickets, please contact the ticketing agent’s customer service department for details. You can find contact information on the order confirmation email. For example, if you purchased presale tickets from Ticketmaster, Ticketmaster is your ticketing agent and should be contacted regarding ticket fulfillment.
    • Question: What does ‘Local Time’ mean?
    • Answer: For example, if we say “presales start at 10AM Local Time”, this means that the presale will begin at the identified time in the local time zone where the venue is located. For example: if there is a presale for a concert in New York, it will happen at 10AM Eastern Time, and if there is a presale for a concert in California, that presale will start at 10AM Pacific Time.
  • General

    • Question: Are membership fees charged monthy or yearly?
    • Answer: The membership fees for the fun club are charged to your account only
      ONE time per year. Not monthly.
    • Question: Do I need to become a member to use the messageboards?
    • Answer: Yes. The messageboards are currently available only to members of the Nickelback Fan Club.
    • Question: How can I check when my next billing date is?
    • Answer: Your next billing date can be found in your User Profile.
    • Question: Why do I have to pay a membership fee when so much Internet content is free?
    • Answer: The Internet is full of free content, and much of the information on Nickelback Fan Club is free as well, such as schedules, certain news stories or press releases, artist information, etc. The Nickelback Fan Club’s annual membership fee is not a charge for a ‘website’ but rather a subscription for an ‘online fan club’ which offers interviews, behind-the-scenes videos and stories, webcasts, and other unique privileges. Fees help cover the cost of production, design, staffing, technology and other resources needed to bring the content to you through the Internet. Thousands of fans have found membership to be an experience worth their investment; but just like any product or service, membership is a choice you can make to enhance your experience as a fan or you can decide only to access the free content with no financial obligation. The choice is yours. Whatever you decide, we welcome you to Nickelback Fan Club!
    • Question: Does my Membership Automatically renew?
    • Answer: Yes. Your membership will be automatically renewed and your credit card charged on the one year anniversary of your sign-up date. If you do not wish to be automatically renewed, you may visit your User Profile and click on “Disable Autorenew”.
    • Question: Is it safe to use my credit card?
    • Answer: Yes. To safeguard your credit card information, we use SSL (Secure Socket Layers), the most advanced online security system available for processing online credit card transactions. SSL encrypts all ordering information so that no part of your order, including your name, address and credit card number, can be read in transit by a third party. As a result, your credit card number is safer when you order online through SSL than when you make a credit card purchase in a restaurant or at a physical store location.
    • Question: Can I pay for my membership with a check or money order?
    • Answer: At this time, the Nickelback Fan Club only accepts payment by credit card for membership dues. For more information about membership costs and benefits, please visit the following link: SIGN UP!
    • Question: How can I sign up for the official Nickelback Fan Club mailing list?
    • Answer: Our mailing list subscription page is located here.
    • Question: What does ‘Local Time’ mean?
    • Answer: For example, if we say “presales start at 10AM Local Time”, this means that the presale will begin at the identified time in the local time zone where the venue is located. For example: if there is a presale for a concert in New York, it will happen at 10AM Eastern Time, and if there is a presale for a concert in California, that presale will start at 10AM Pacific Time.
  • Membership

    • Question: What are the terms of my membership?
    • Answer: Please click here to learn more about the terms of your membership.
    • Question: Why do I have to pay a membership fee when so much Internet content is free?
    • Answer: The Internet is full of free content, and much of the information on Nickelback Fan Club is free as well, such as schedules, certain news stories or press releases, artist information, etc. The Nickelback Fan Club’s annual membership fee is not a charge for a ‘website’ but rather a subscription for an ‘online fan club’ which offers interviews, behind-the-scenes videos and stories, webcasts, and other unique privileges. Fees help cover the cost of production, design, staffing, technology and other resources needed to bring the content to you through the Internet. Thousands of fans have found membership to be an experience worth their investment; but just like any product or service, membership is a choice you can make to enhance your experience as a fan or you can decide only to access the free content with no financial obligation. The choice is yours. Whatever you decide, we welcome you to Nickelback Fan Club!
    • Question: How can I check when my next billing date is?
    • Answer: Your next billing date can be found in your User Profile.
    • Question: Do I need to become a member to use the messageboards?
    • Answer: Yes. The messageboards are currently available only to members of the Nickelback Fan Club.
    • Question: Are membership fees charged monthy or yearly?
    • Answer: The membership fees for the fun club are charged to your account only
      ONE time per year. Not monthly.
    • Question: How much is a membership?
    • Answer: To learn more about the current memberhship fees for the Nickelback Fan Club, please visit the Sign Up page.
    • Question: How can I sign up for the official Nickelback Fan Club mailing list?
    • Answer: Our mailing list subscription page is located here.
    • Question: Can I pay for my membership with a check or money order?
    • Answer: At this time, the Nickelback Fan Club only accepts payment by credit card for membership dues. For more information about membership costs and benefits, please visit the following link: SIGN UP!
    • Question: What are the terms of my membership?
    • Answer: Please click here to learn more about the terms of your membership.
    • Question: Is it safe to use my credit card?
    • Answer: Yes. To safeguard your credit card information, we use SSL (Secure Socket Layers), the most advanced online security system available for processing online credit card transactions. SSL encrypts all ordering information so that no part of your order, including your name, address and credit card number, can be read in transit by a third party. As a result, your credit card number is safer when you order online through SSL than when you make a credit card purchase in a restaurant or at a physical store location.
    • Question: Does my Membership Automatically renew?
    • Answer: Yes. Your membership will be automatically renewed and your credit card charged on the one year anniversary of your sign-up date. If you do not wish to be automatically renewed, you may visit your User Profile and click on “Disable Autorenew”.
    • Question: When will I receive my membeship kit?
    • Answer: Once the full membership gift is announced and ready for delivery, you will be asked to request its shipment and confirm your mailing address. You will be notified to your gift’s availability via email. All gifts will be available within your membership year.
  • Messageboards

    • Question: Do I need to become a member to use the messageboards?
    • Answer: Yes. The messageboards are currently available only to members of the Nickelback Fan Club.
  • New Member

    • Question: How much is a membership?
    • Answer: To learn more about the current memberhship fees for the Nickelback Fan Club, please visit the Sign Up page.
    • Question: Why do I have to pay a membership fee when so much Internet content is free?
    • Answer: The Internet is full of free content, and much of the information on Nickelback Fan Club is free as well, such as schedules, certain news stories or press releases, artist information, etc. The Nickelback Fan Club’s annual membership fee is not a charge for a ‘website’ but rather a subscription for an ‘online fan club’ which offers interviews, behind-the-scenes videos and stories, webcasts, and other unique privileges. Fees help cover the cost of production, design, staffing, technology and other resources needed to bring the content to you through the Internet. Thousands of fans have found membership to be an experience worth their investment; but just like any product or service, membership is a choice you can make to enhance your experience as a fan or you can decide only to access the free content with no financial obligation. The choice is yours. Whatever you decide, we welcome you to Nickelback Fan Club!
    • Question: Is it safe to use my credit card?
    • Answer: Yes. To safeguard your credit card information, we use SSL (Secure Socket Layers), the most advanced online security system available for processing online credit card transactions. SSL encrypts all ordering information so that no part of your order, including your name, address and credit card number, can be read in transit by a third party. As a result, your credit card number is safer when you order online through SSL than when you make a credit card purchase in a restaurant or at a physical store location.
    • Question: Can I pay for my membership with a check or money order?
    • Answer: At this time, the Nickelback Fan Club only accepts payment by credit card for membership dues. For more information about membership costs and benefits, please visit the following link: SIGN UP!
  • Site

    • Question: How can I sign up for the official Nickelback Fan Club mailing list?
    • Answer: Our mailing list subscription page is located here.
  • Technical

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